Refund policy
Returns & Replacements
Every ABYDE item is made to order specifically for you. Because of this, we are unable to accept returns or exchanges for incorrect size selection, color selection, or change of mind.
Please review the sizing information provided on each product page before placing your order.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your item arrives damaged, defective, misprinted, or otherwise incorrect, we will make it right. You will not be required to return a damaged or defective item unless we specifically request it.
Please contact support@wearabyde.com within 30 days of delivery and include:
• Your order number
• A description of the issue
• Clear photos showing the problem
Once the issue is verified, we will arrange a replacement or refund at no additional cost.
INCORRECT SIZE OR CHANGE OF MIND
Because each item is produced specifically for your order, we cannot offer returns or exchanges when the wrong size or color was ordered or when you simply change your mind.
We strongly encourage you to review the product-specific size guide before ordering.
SHIPPING ADDRESS ISSUES
Please verify your shipping address before submitting your order. Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.
QUESTIONS
If you have questions before placing an order, contact us at:
support@wearabyde.com